FMHero Super Team
Adam Dykstra
Chief Operating Officer
Les Rhynard
Kirsten Freeman
Executive administrator
Meet the team behind the platform. Decades of HVAC/R experience, from the field to the front office.
Chief Operating Officer
Executive administrator

Adam is known as Gabar. A Hebrew word meaning “to prevail” and “to be mighty.” Names define individuals, reflecting their character and the legacy they build through their actions. Like the heroes of old, he envisioned himself as a battle-hardened warrior from the days of David and Goliath, resilient in the face of adversity.
His journey in the HVAC/R industry began at age 14 in his uncle’s refrigerant reclamation company in West Michigan. Over the years, he advanced from recovery technician to regional manager, and in 2002, alongside Les Rhynard and his uncle Rich Dykstra, he co-founded Rapid Recovery. Under their leadership, Rapid Recovery, became the largest refrigerant recovery company in the world. This experience transformed him from working behind the scenes to leading dynamic teams and taught him the true meaning of perseverance.
After selling Rapid Recovery in 2016 and traveling the world to take the business global, he continued to encounter a persistent worldwide challenge: faulty or missing compliance documentation. Out of this need, FMHero was born, a Refrigerant Management Platform that serves as a Single Source of Truth, offering robust protection against regulatory issues and integrating technicians, contractors, equipment owners, wholesalers and manufacturers.
He remains deeply grateful for the teams who have fought beside him through every challenge, and he continues to strive for excellence with humility and determination.

Les Rhynard, founder of FMHero and a pioneer in HVAC/R compliance, created the platform to solve a critical industry pain point—EPA-required recordkeeping. As a co-founder of Rapid Recovery in 2002, Les saw firsthand how challenging it was for technicians and contractors to stay compliant. FMHero provides a streamlined Refrigerant Management Platform (RMP), ensuring professionals can easily track refrigerant movements, avoid penalties, and operate with confidence. The name "Sanctum Redemptor" reflects this mission—offering a protected space for compliance and redemption from past documentation gaps.
With decades of industry experience, Les has witnessed how technology is transforming HVAC/R, from diagnostics and field tools to compliance tracking. FMHero is built to evolve alongside these advancements, ensuring users stay ahead of regulations while improving efficiency and profitability. Committed to the industry's success, Les stays engaged through trade events, webinars, and direct conversations with professionals to keep FMHero at the forefront of innovation. The goal? To give every FMHero user peace of mind—never fearing an EPA audit again.

Meet Kirsten, our powerhouse internal operations hero at FMHero! True to her name—Fautor, meaning “supporter” in Latin—she’s dedicated to helping HVAC/R professionals work smarter, not harder.
Kirsten started her career at Rapid Recovery as a customer support specialist, managing work orders and bookkeeping for franchises. She then transitioned to technician-network support, overseeing inventory, logistics, and compliance for refrigerant reclaim documentation. With deep industry experience, joining FMHero was a natural next step.
She knows firsthand the inefficiencies that plague the HVAC/R ecosystem—and she’s here to change that. From reducing errors to streamlining processes, Kirsten is on a mission to make office staff’s jobs easier and more efficient. One of FMHero’s most powerful tools? Its robust refrigerant management platform—a game-changer that would have saved her countless hours in her previous role.
Now, Kirsten spends her days strategizing how to help technicians ditch pen and paper, improve inventory tracking, and eliminate the daily headaches that come with work orders. Her goal? To simplify life at every touchpoint in the HVAC/R industry—so teams can focus on the work that truly matters.

Known by the longtime moniker Xtremefaith, a name born in the X-treme era of the '90s and rooted in a mindset of all-in commitment, he brings that same passion and intensity to everything he does—especially his work at FMHero. Inspired by Colossians 3:23, he believes in doing everything with your whole heart and leaving it all on the field.
He began his journey in the HVAC/R industry in 2014 with Rapid Recovery, where he led the charge in application development and business integrations. But even then, his vision extended far beyond the task at hand. With a natural ability to connect the dots between process, purpose, and impact, his path led him to FMHero—where that mindset is a perfect match.
As FMHero’s Solutions Architect and Lead Product Manager, he ensures that every feature, every update, and every piece of the roadmap makes sense. Because if the platform doesn’t make sense to its users, it doesn’t get used—and if it doesn’t get used, FMHero can’t accomplish its vision. His job is to bridge the gap between cutting-edge technology and real-world usability for the HVAC/R heroes in the field.
When asked what advice he’d give to industry professionals, he says:

John Carlson, AKA “Flashpoint,” is a solutions-driven professional forged in the high-pressure world of HVAC/R refrigerant recovery and compliance. Equal parts technician, strategist, and industry advocate, he built his reputation by showing up precisely when it matters most—delivering rapid solutions in high-stakes environments.
Before joining FMHero, John led the Food Retail Service program at A-Gas / Rapid Recovery, where he developed and scaled full-cycle refrigerant recovery, sales, and buyback strategies for national food retailers and contractors. His ability to blend field expertise with systems thinking helped clients meet compliance, reduce risk, and streamline operations across the country.
Now, as Flashpoint, he brings that same precision and momentum to FMHero—empowering field teams with the tools to track refrigerant movement, ensure EPA compliance, and eliminate audit stress. When the pressure builds, Flashpoint ignites—turning urgency into action.

Co-Founder
Rodney was the original brain trust behind what become the Heroverse. He dreamed it, he led the team that built it, and he poured himself into making FMHero what it is today. His fingerprints are on every piece of this platform and his heart is in every bit of its mission.
Rodney's journey in the HVAC/R industry spanned more than 13 years, starting as "the IT guy" at a small recovery startup. He saw firsthand how compliance data was fragmented and inaccurate, how the gaps between technicians, contractors, and reclaimers led to errors that no one could afford. That experience became the spark for FMHero: a platform built to capture and preserve critical refrigerant data from the field to the back office, creating a true single source of truth.
He was a man of deep faith, relentless generosity, and the kind of steady conviction that made everyone around him better. The name Ironclad reflected exactly who he was: strong under pressure, unwavering in integrity, and always protecting what mattered most.
Rodney passed away on March 16, 2026. His vision, his values, and his resolve continue to drive everything we build.
Onward and Upward